privacy-policy

Privacy Policy

Privacy Policy of VT-supercharger Independent Site

This Privacy Policy (hereinafter referred to as the “Policy”) applies to all users (hereinafter referred to as “Users”) who access, browse, or inquire about products on the VT-supercharger independent site (hereinafter referred to as the “Site”). It explains how we collect, use, store, protect and disclose the personal information provided by Users when using the Site, and clarifies the rights and obligations of both parties in terms of personal information protection. By accessing, browsing the Site or inquiring about VT-supercharger related products, you acknowledge that you have read, understood and agreed to all the contents of this Policy, and consent to our processing of your personal information in accordance with this Policy. If you do not agree to this Policy, please stop accessing the Site immediately.

1. Definition and Scope

1.1 “Personal Information” refers to any information related to an identified or identifiable natural person, including but not limited to name, contact phone number, email address, IP address, and information about the intended vehicle model provided by Users during consultation, which can be used alone or in combination with other information to identify the User’s identity.
1.2 This Policy applies to all personal information collected and processed by us when Users use the Site, including but not limited to information collected when Users browse the Site, inquire about VT-supercharger products, and contact us through the contact information provided on the Site. It does not apply to third-party websites or services linked to the Site (if any), and we are not responsible for the privacy policies and information processing behaviors of third parties.

2. Information We Collect and the Purpose of Collection

In line with the principles of legality, necessity and transparency, we only collect personal information that is necessary to provide services to Users and facilitate communication, and will not collect irrelevant personal information without permission. The specific types and purposes of collected information are as follows:
2.1 Information Provided Voluntarily by Users: When Users inquire about VT-supercharger products (such as product specifications, applicable models, reference prices, etc.) or intend to consult relevant cooperation matters, they may voluntarily provide personal contact information (such as name, contact phone number, email address) and information related to the intended vehicle model. The purpose of collecting this information is to timely reply to User inquiries, provide accurate product consulting services, and communicate with Users about potential cooperation intentions (such as product customization, delivery details, etc.).
2.2 Automatically Collected Information: When Users access and browse the Site, our server will automatically collect non-personally identifiable information and some technical information, including but not limited to IP address, browser type, language preference, access time, browsing history of product pages, and the device information used to access the Site. The purpose of collecting this information is to analyze the usage habits of the Site, optimize the Site’s operation and user experience, and ensure the stability and security of the Site operation.
2.3 Note: Since the Site does not have an online payment channel, we will never collect any payment-related information of Users (including but not limited to bank card information, payment account information, etc.).

3. How We Use Your Information

We will only use the collected personal information within the scope of the purposes stated in this Policy, and will not expand the scope of use without the User’s prior consent. The specific uses are as follows:
3.1 To provide product consulting services: Use the contact information and consultation content provided by Users to reply to questions about VT-supercharger products, provide professional suggestions (such as product adaptation, installation guidance, etc.), and confirm relevant matters with Users.
3.2 To optimize the Site and services: Analyze the automatically collected browsing data and usage information to understand the User’s needs and preferences, improve the Site’s page design, product display effect and service quality, and provide a more personalized browsing and consulting experience.
3.3 To ensure the security of the Site: Use the collected IP address, device information and other data to identify and prevent malicious attacks, illegal access and other behaviors that may damage the Site or User rights and interests, and protect the legitimate rights and interests of Users and the normal operation of the Site.
3.4 To comply with legal obligations: If required by national laws, regulations, judicial authorities or administrative departments, we will use and provide relevant information in accordance with legal procedures.

4. Information Storage and Protection

4.1 Storage Period: We will store the User’s personal information only for the period necessary to achieve the purposes stated in this Policy. After the storage period expires, we will take reasonable measures (such as deletion, anonymization) to timely clear or process the User’s personal information. For automatically collected non-personally identifiable information, we may store it for a longer period as needed for Site operation and optimization, but will not use it to identify individual Users.
4.2 Storage Security: We have adopted appropriate technical and organizational security measures to protect the User’s personal information from unauthorized access, use, disclosure, modification, damage or loss. These measures include but are not limited to data encryption, access authority control, security system monitoring, and regular security inspections. We will also regularly train our staff to strengthen their awareness of personal information protection and ensure that they abide by relevant regulations and this Policy when processing personal information.
4.3 Anonymization Processing: For the information that does not need to be retained, we will conduct anonymization processing in a timely manner. After anonymization, the information will no longer be associated with any identifiable natural person and will not be used to identify individual Users.

5. Disclosure and Sharing of Information

We attach great importance to the protection of User information and will never sell, rent, lease or otherwise disclose the User’s personal information to any third party without the User’s explicit consent, except in the following circumstances:
5.1 With the User’s explicit consent: We will disclose or share the User’s personal information to relevant third parties only after obtaining the User’s written or oral consent (such as when the User needs to cooperate with a third-party installation agency for VT-supercharger installation, we may share the User’s contact information and product demand information with the installation agency with the User’s consent).
5.2 Compliance with legal requirements: If required by national laws, regulations, judicial authorities or administrative departments, we will disclose the User’s personal information in accordance with legal procedures to fulfill legal obligations.
5.3 Protection of legitimate rights and interests: When it is necessary to protect the legitimate rights and interests of us, Users or other third parties (such as preventing fraud, handling disputes, etc.), we may disclose relevant information within the scope permitted by law.
5.4 Third-party service providers: We may entrust third-party service providers to provide technical support, data analysis and other services for the Site. These third-party service providers will only obtain the necessary information to complete the entrusted work, and we will sign a confidentiality agreement with them to require them to strictly protect the User’s personal information and prohibit them from using or disclosing the information for other purposes. We will also supervise and manage these third-party service providers to ensure the security of User information.

6. User Rights

In accordance with relevant laws and regulations and this Policy, Users have the following rights regarding their personal information collected by us, and we will provide convenient channels for Users to exercise their rights:
6.1 Right of Access: Users have the right to inquire about the personal information we collect and store about them, including the type, collection purpose and usage of the information.
6.2 Right of Correction: If the User finds that the personal information we collect and store about them is incorrect or incomplete, they have the right to request us to correct or supplement it.
6.3 Right of Deletion: If the User no longer needs our consulting services, or believes that we have collected or used their personal information in violation of laws, regulations or this Policy, they have the right to request us to delete their personal information. After receiving the User’s deletion request, we will verify it in a timely manner and delete the relevant information in accordance with the law (except for the information that needs to be retained in accordance with legal provisions).
6.4 Right to Withdraw Consent: Users have the right to withdraw their consent to our collection and use of their personal information at any time. After the User withdraws consent, we will no longer collect and use their personal information, but this will not affect the validity of the information processing behaviors that have been carried out with the User’s prior consent.
6.5 How to Exercise Rights: If Users need to exercise the above rights, they can contact us through the contact information provided in this Policy. We will reply to the User’s request within a reasonable time limit and handle it in accordance with relevant laws and regulations.

7. Use of Cookies and Tracking Technologies

To improve the User’s browsing experience and optimize the Site’s operation, we may use Cookies and similar tracking technologies. Cookies are small text files stored on the User’s device by the browser, which can help us remember the User’s browsing preferences, track the User’s access to the Site, and analyze the usage of the Site.
Users can adjust the browser settings to refuse the use of Cookies, but this may affect some normal browsing functions of the Site (such as not being able to remember the User’s browsing history). We will not use Cookies to collect personal information that the User has not voluntarily provided, and will not share Cookie information with third parties without permission.

8. Policy Updates

We have the right to update this Policy at any time according to changes in national laws and regulations, changes in the Site’s operation needs and changes in personal information protection requirements. The updated Policy will be directly published on the Site, and the effective date will be marked. The updated Policy will take effect from the date of publication.
If you continue to access the Site, browse products or consult relevant matters after the Policy is updated, it shall be deemed that you have accepted the updated Policy. If you do not agree to the updated Policy, please stop accessing the Site immediately. We recommend that you regularly check this Policy to understand the latest information on personal information protection.

9. Children’s Privacy Protection

Our Site is not intended for users under the age of 13 (or the minimum age required by local laws). We will not intentionally collect personal information of children under the age of 13. If we find that we have collected personal information of children under the age of 13 without knowing it, we will delete the relevant information in a timely manner and notify the relevant guardians. If you are a guardian and find that your child has provided personal information to us, please contact us immediately, and we will handle it promptly in accordance with the law.

10. Contact Information

If you have any questions, suggestions or complaints about this Policy, or need to exercise your rights related to personal information, please contact us through the following ways:
Email:dongfang18270701554@gmail.com
Contact Phone:+8615220010064
Address: ANROT Company, No. 123, Zhongguancun Science and Technology Innovation Park, Xinwu District, Wuxi City, Jiangsu Province, China
We will reply to your request within a reasonable time limit (usually within 15 working days) and handle it in accordance with relevant laws and regulations and this Policy.

11. Other Provisions

11.1 This Policy is an important part of the legal agreement between Users and us. If any clause of this Policy is deemed invalid or unenforceable due to legal reasons, it will not affect the validity of other clauses.
11.2 The conclusion, performance, interpretation and dispute resolution of this Policy shall be governed by the laws of the People’s Republic of China. Any dispute arising between Users and us in connection with this Policy or the processing of personal information shall first be resolved through friendly negotiation; if the negotiation fails, either party has the right to file a lawsuit with the people’s court with jurisdiction at the place where we are located.
11.3 The effective date of this Policy: 2020.03.10
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